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CloudAge Global IT Services LLC

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Terms & Conditions

INTRODUCTION

 

Below are the general Terms & Conditions governing the Delivery Management System, DMS, Or Learning Management System, LMS.

Here, ‘CloudAge’ refers to CloudAge Global IT Services LLC, which is the Service Provider.

By checking the box for acceptance and by completing and submitting the form referring to this agreement, the User/Student/Candidate declares:

  • to have received a copy of the below Terms & Conditions,
  • to have read and understood the contents, and
  • to accept the content in all parts
1. DMS/LMS will be made available to the User/Student/Candidate for 12 months or 1 year from the date they make the payment of the course fees.
 
2. CloudAge reserves the right to deactivate DMS/LMS access if the User/Student/Candidate fails to pay the complete fees for the course or if CloudAge discovers or suspects unauthorized usage of the DMS/LMS or any unethical practices.
 
3. The fees paid for the services and training are strictly non-refundable.
 
4. In accordance with UAE, Dubai regulations, the website and software associated with the Services provided by CloudAge are protected by copyright laws, international treaties, and other intellectual property regulations. CloudAge strictly prohibits the activation, use, or any form of monitoring, copying, or testing of the services provided by DMS/LMS for comparative analysis, commissioned by DMS/LMS itself. Any suspicion of such activities may result in the immediate suspension of service provision and access to CloudAge products. Any breaches of the Terms & Conditions will be subject to prosecution under applicable UAE laws, including but not limited to laws governing intellectual property, civil matters, contracts, and information technology. The jurisdiction for any disputes arising shall be within Dubai, UAE.
 
5. The ownership and use of the content of the courses offered by DMS/LMS are governed by copyright laws. Specifically, during the enrollment period in a course, the User/Student/Candidate acquires a license to use the course and its contents. Additionally:
  • Only the owner of the User/Student/Candidate login for DMS/LMS can access the platform to utilize the course. The User/Student/Candidate must securely maintain their login credentials and prevent others from accessing their login, following the principle of good stewardship.
  • The User/Student/Candidate cannot engage in any actions that may be considered reverse engineering of materials provided by CloudAge through its platform.
6. CloudAge reserves the right to modify and/or update its Terms & Conditions (T&C) from time to time without notice or acceptance by the User/Student/Candidate. In the case of contracts providing for automatic renewal, these changes will only take effect from the first tacit renewal following the changes, provided that sufficient time is allowed for the User/Student/Candidate to be notified within contractual time limits.
 
7. On their part, the User/Student/Candidate undertakes to verify the existence of any changes to the T&Cs in time to possibly terminate it under the terms stated in the contract.
 
 

DEFINITIONS

 
  • T&C: Terms & Conditions of the services provided by CloudAge to the User/Student/Candidate.
  • User/Student/Candidate: The person contracting services of CloudAge for its SaaS DMS/LMS.
  • SaaS: Software As A Service(SaaS) is a distribution model of software applications based on client-server technology and entirely web-based, or that does not require, beyond ‘an internet connection and a web browser’, the installation of any additional software or hardware components for the application of the implicit function “SaaS”.
  • Service: Refers to CloudAge products and/or services ordered by the User/Student/Candidate through the activation of a DMS/LMS or a dedicated order.

 

REGISTRATION

 
1. To use the Services, the User/Student/Candidate must obtain a valid DMS/LMS account, which can be obtained by registering on the website(s):  https://lms.cloudage.ae & https://cloudage.ae
 
2. By filling out the registration form and providing all the required information, including a valid email address.
 
3. Users are responsible for maintaining the confidentiality of their account login information (username/password) and are fully accountable for all activities conducted on their account.
 
4. The user agrees to:
  • Provide true, accurate, current, and complete information about themselves as prompted by the registration form for the Services.
  • Maintain and promptly update the Registration Data to ensure the information remains true, accurate, current, and complete.
  • Immediately inform CloudAge of any unauthorized use of their account or any other breach of security.
  • Log out from their account at the end of each work session.
5. CloudAge undertakes no obligation to verify the data provided by the User/Student/Candidate. However, if CloudAge FINDS or even suspects that the provided information is untrue, inaccurate, not current, or incomplete, CloudAge may suspend or terminate the account and refuse any current or future use of the Services (or any part of them).
 
6. CloudAge cannot and will not be liable for any loss or damage arising from your failure to comply with these T&C.
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